(CRICOS Code: 098895A)
This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts.
The objectives of this course is to train students to display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. Students exit from this course are expected to use effective communication skills to support individuals and teams to meet organisational or enterprise requirements, to plan, design, apply and evaluate solutions to unpredictable problems, and to identify, analyse and synthesise information from a variety of sources.
- Year 12 successful completion and at least 18 years old at the time of course commencement.
- For international students, IELTS overall 5.5 with no band scores less than 5.0 or equivalent.
Units of Competency
Core (4 Units)
Lead and manage team effectiveness
Lead and manage effective workplace relationships
Develop and use emotional intelligence
Manage operational plan
Elective (8 Units)
Manage personal work priorities and professional development
Manage people performance
Facilitate continuous improvement
Manage budgets and financial plans
Manage workforce planning
Undertake project work
Manage quality customer service
Mode of Delivery
- Course duration: 52 weeks.
- Face-to-face 20 hours per week with 800 contact hours in total.
The qualification provides learners with the skills and knowledge to undertake roles such as:
- Assistant manger
- Administration manager
- Operational manager
- Team leader